Ok so my wife who is on this board had an 02 325ci vert, She was recently T boned by someone making a left turn. It was pretty bad. We live in charlotte so I told her to just have it towed to the dealership. We were told by the dealership that they didnt have a collision center. Apparently Rick Hendrick owns alot of dealerships here in charlotte and everything is funneled into their "Rick Hendrick Collision" I figured since he owned the dealership that this would be ok, That was my big mistake, after keeping the car for over 2 months, I go to pick it up and immediately notice that the car isnt right, First of all, they didnt reset the roll bars, I also notice he didnt replace the front roundel like he had said he would, so Im now wondering what else they didnt do. While taking the test drive at the pickup the guy who was some sort of manager informed me that they had replaced the left front strut from a car with 70k miles. Now my head explodes, I would never let them put on used parts and if you replace one side you should replace the other. So we pick up the car and immediately go get a lawyer. The lawyer finds a guy whose specialty is inspecting cars to make sure they were repaired correctly. This is where it gets really good. While Im standing there the guy pulls back a few moldings and we see that after grinding and welding they didnt even vaccum up the dust much less paint it, its all bare metal thats starting to rust. So he calls the state farm inspector and when he gets there they start taking off body panels and find stuff like they sectioned in the A pillar so they wouldnt have to take the windshield out ( even though they charged for it on the invoice) as well as covering damage up with the wheel well liner and floor pan damage under the carpet. Freakin ridiculous. This place was a state farm preferred repair center. who was the at fault parties insurance. We are waiting on an offer from them now to total the car. But the lesson to be learned is watch them like a hawk, NEVER NEVER NEVER buy anything from a Rick Hendrick dealership, and never take it to a " preferred" repair center if you can possible get out of it.