EDIT: Problem resolved! Just got off the phone with Arjun at UUC, VERY nice guy. Instantly knew who I was somehow, listened to what I had to say and we resolved the problem.
:facepalm:I at my friends house with 2 BMW techs and one Porsche tech. Never have they heard of using loctite "properly"... Are you just pulling stuff out of your ass to put fault on me? Haha. Again, if it wasn't in the instructions...
The UUC instructions don't tell you how to open the container of Loctite either. Amazing you didn't decide to bash them for providing a defective Loctite applicator. If you're going to DIY, a minimal level of technical competence is required. I don't disagree that you have a problem with the installation of your shifter but I'm going to have to side with Rob on this one, I see nothing but signs of installer error here. Fix your mistakes and move on.Directions for use
1. For Assembly
1. For best results, clean all bond surfaces with a
LOCTITE® cleaner/degreaser and allow to dry
2. Apply LOCTITE® 2033™ to threads in a manner
which will result in the product covering and filling the
spaces between other close fitting metal parts to be
locked or sealed
3. At 23°C parts will be locked within 30 minutes or
generally sooner and will be cured within 24 hours
I think they were supposed to be tightened to 6 in/lbs, or am I mistaking? I don't remember. Did you tighten all of them and then go around and re-tighten? I had to do this 2-3 times because the ERK would shift a little as each bolt tightened.Technical competence huh? I did a ****ing e46 manual swap myself. I think I have plenty. Also, obviously the parts were clean... They were brand new! I understand what you guys are implying when you say the parts need to be clean, obviously I didn't put loctite on dirt ridden parts. They were brand new. And when I'm saying techs have never heard of cleaning the parts, it's because you portray like the parts need to be soaked in degreaser beforehand which is absolutely unheard of.
Oh btw, the bearings on the bottom of the EVO3 have play, excessive play. Sorry but that's not from installer error, I'll need to get a warranty exchange done on that.
To the guy a couple posts up: what are you talking about??? I just finished fixing the problem and when I took the 6 screws out, there was red loctite everywhere. I need to upload the pictures now. I def used loctite
EDIT: Red Loctite in screw holes, the screw's have worn down the shift plate even though the were only on there for such a short time. I guess they got loose and started hitting against the metal. When I re-torqued them down, they were torqued to 4in/lbs. Just like the first time, but the loose ERK bolts didnt fix all of the play. I discovered that the 2 bearings on the bottom of the EVO3 have developed play. So yeah, premature failure.
You know what I've learned from this, that apparently Rob doesn't know the rules of business:
Rule 1. The client is always right.
Rule 2. THE. CLIENT. IS. ALWAYS. RIGHT.
It takes quite a bit for someone to complain. And for every complaint, you can be sure there are 10 others who felt the same way but didn't say anything.
Just something to think about...
Be careful when using words like "pathetic" to describe a problem, when it's certainly not the product's fault! :lmao:
You can see the problem right in your video... the six bolts holding the ERK in place are loose. Looks like somebody skipped the part in the directions about using loc-tite on the bolts! Installer error.
When a product suddenly stops doing what it used to do, check the installation. 99.9% of problems come from installation mistakes.
- Rob
Slander? Sheesh, I know... let's escalate this to a cage match! Woo hoo! Seriously, don't put emotion into a post that's not there, I'm trying to help you (and forgive a quick reading of your e-mail on a holiday weekend Sunday night when guests are yelling for me to join them for dinner, okay?). No offense meant.
No matter if you think you did it right or not, it's clearly not done right. It's plain as day in your video that the ERK is moving around in the carrier.
Only one thing causes that: loose retaining bolts. Only one thing causes retaining bolts to become loose: incorrect installation, either not really tight in the first place, or failure to use loc-tite properly.
The thing to remember is that clean parts are critical for loc-tite to work, it does not stick to oil or grease.
As posted above, it is possible to tighten the bolts without removing the carrier. It's not really easy, but not difficult. Some people do it by cutting the allen key short, gives more working room.
Excessive play in gear can definitely be caused by the ERK being loose.
Other things to mention, just to make sure of the basics, is to make sure you have re-installed the bearing liners. Every connection point of the DSSR should be a precision fit, no play. This is not an overly complicated part, just a precision part... so if anything is loose, a good pair of eyes should be able to spot it immediately.
Also, keep in mind that there will always be some play in gear, as we show on the website. This is due to loose tolerances inside the transmission and cannot be corrected further with external parts. Exact amount of residual free play will vary between cars due to build tolerances and accumulated wear.
So, your plan of action:
1. Clean and tighten those ERK bolts and use loc-tite.
2. Visually inspect lower shifter pivot connection to DSSR for bearing liners.
- Rob
Typically, it's either the "gearshift rod joint" (25117580281) on the transmission end of the selector rod or the transmission internals. The UUC kit helps with some of the slop but, short of a redesigned transmission, there is no end-all be-all solution.If you find the source of the play and the solution, please let me know.
Arjun is a representative of UUC, so you should thank UUC for correcting your issue. Its a team effort running a company take that in mind. Bickering an combative talk is not what we need here, there's been pages of that already. Next time don't post on the forum until you've contacted the company in question.UPDATE:
Just got off the phone with Arjun at UUC. I told him it was Neil Prasad (Neil1138) calling and Rob knew of my problem. Surprisingly he knew who I was the instant I said what the problem was. At least he acted that way. He was VERY professional and courteous, listened to what I had to say without interrupting me.
I explained what happened in this thread and he very respectfully apologized for what happened and immediately set out to rectify the problem. I told him exactly what started the problem, the 6 ERK bolts coming loose and me figuring out that the bearing liners had excessive play. Told him that I was blamed for installer error and he immediately threw that idea out the window. He explained to me how that over time, the vibrations from the car can cause one bolt to come loose and after that, all 6 bolts can come loose. He said he has heard of the problem happening before. So Rob saying that installer error is the only way they come out... yeah, about that. He said nobody was to blame, no installer error and we resolved the problem quickly. Like I said before, I have a newfound respect for Arjun, Arjun only.
He got the warranty request for 2 new bearing liners and I should be expecting them sometime soon. Thank you, not to UUC but to Arjun. Very stand up guy.
Rob should post here sometime