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thebmwminipartstore.com not responding

706 views 10 replies 11 participants last post by  edw  
#1 ·
Hi All,

Has anyone purchased anything from the BMW Mini Part store lately?

I placed a key order and they have ghosted me. I have sent emails and used their contact us form to no avail.

Does anyone have an actual phone number for this place?

It's been close to a month, I think I may just call my cc company to report this as fraud, but it's so strange, they used to be a much appreciated seller for many members of this board.

Pancho328i
 
#10 ·
Kinda surprised they aren't responding to you with all the positive feedback they usually receive.

Just to confirm, BMW's system is showing zero availability on keys, right now. None in the US, none in the main warehouse in Germany. Just confirmed with my parts department that they have been on backorder with no ETA for close to a year, now.
 
#11 · (Edited by Moderator)
Lost my diamond key a few months ago and the BMWminipartsstore said they could no longer get the diamond keys from BMW. They were able to provide me with a valet key which will lock and open the doors and start my 2002 330ci
-better than nothing.

This is part of a dealership in Cincinnati, Oh: bmwstore.com 888-706-4214.
You might try to reach them this way.