If it is, then first see if the dealer will take care of it under warranty. If not, you always have the option of taking it to some place to get fixed for a charge. If you want to try yourself, follow these steps:
1. disconnect all cables. After letting it sit for, say 10 minutes, reconnect power and see if it resets.
2. If step 1 didn't work, and you have some technical abilities, take the unit off the car, remove the cover(s) to allow access to the gears. Try to carefully (no forcing) move gears that control cd loading and see if you can get it out. You might need to move a combinations of gears to do the "proper" sequence.
3. If first 2 steps didn't work, with the unit still disconnected and apart, try to put 12 volts on the motor that controlls loading CDs. If possible, disconnect the motor from the circuit board. WARNING: THERE IS A VERY HIGH CHANCE THAT YOU CAN FRY THE CIRCUIT BOARDS OR DAMAGE SOMETHING, SO ONLY DO STEP 3 AS A LAST RESORT.
A forum community dedicated to BMW E46, E90, and F30 owners and enthusiasts. Come join the discussion about M performance, turbo kits, engine swaps, builds, modifications, classifieds, troubleshooting, maintenance, and more!