Today I had my Inspection 1 service done at VOB BMW in Rockville. Along with the Inspection I had them look at some problems I'm having with the car including a high pitched engine whine that gets higher pitched as you step down on the accelerator pedal. At first the techs said they couldn't hear anything so nothing was done to resolve this. But later when I came to pick up my car I had the service advisor sit in my car with me as I pressed the accelerator and he confirmed the engine whine. This is what pissed me off though... my car is still covered on the 4yr/50k mile warranty and he asked me how far am I willing to go to rectify this problem. I asked him to clarify this since obviously I want the problem rectified. He told me that even though my car is on warranty, in order to have his technicians try and diagnose the problem, I would need to pay them the labor costs to diagnose the problem (around $70-$80). I told him I have never heard of this since it's on warranty and I shouldn't have to pay anything to have the techs figure out what the problem is, especially since the service advisor confirmed that he hears the engine whine. Anyhow, I spoke with the manager who totally agreed with me and told me that since it's on warranty I shouldn't have to pay anything. Basically the manager "reprimanded" the service advisor (that manager wasn't happy that the advisor gave me such wrong information). The advisor almost convinced me except that I thought to myself that the technicians didn't charge me to diagnose the same problem earlier today (when they determined that they couldn't hear any engine whine) so why would they charge me to look at it again? In any case, I'm happy that I got the manager involved, so my car basically will stay at the dealership overnight and tommorrow they will hopefully rectify this.