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1719 Views 24 Replies 17 Participants Last post by  Devious1
If you want the WORST service ever, go to MCKENNA bmw ok
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hmmm, i've had great services from Shelley and Irvine. My friend have had great services from Assael, Crevier and Sterling.

I do agree that McKenna sux ballz.
i think how well you know ur service rep really makes a difference. I've been with my service rep ever since i got my car from shelley, then after he moved to irvine, i followed. he is EXTREMELY careful with my car and does an excellent job. He even documents all the visual cues from the car before serviecs so he has proof if something is damaged. AND, he writes a big sign on the car stating "BE CAREFUL". But thats my service rep. I'd recommend him anyday! :thumbup:
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