I just want to let you guys know that I went through Eric at Mckenna BMW for a service on my coupe and it went great! Even though I could not get a loaner for free becasue of the changes the dealership made, he arrange both drop off and pick up time for me. He had everything fixed that another dealership could not fix and the service was great. If any fanatics lives around that area, give him a call if you need a service appt and he will take care of you. He is very mod friendly too! Just tell him Jack with the BLK e46 coupe referred you.