Try uninstalling BMW Scanner and then reinstall with the cable plugged in? Try and replicate the steps in post #326.Hi guys, just found this thread and joined the forum as I'm having trouble similar to others. I've got a 2006 e83 x3 and I'm using a sony Vail 64bit running Windows 10. I bought a scan tool off eBay that came with a CD containing all of the software and instructions. I followed the instructions exactly and it doesn't work. I've contacted the guy I bought it from and he said "the cable must be plugged into the car and ignition on to install the drivers", a pretty crucial piece of information to leave out of the instructions I thought! So basically this is what's happened:
1. Turned off driver signing on laptop
2. Updated drivers (successfully according to laptop, but scanner wasn't plugged into car)
3. Installed software onto laptop
4. Now when I try to run the software I get the screen below
5. I've also noticed similar to someone earlier in the thread that in device manager under other devices the scanner would originally show up as bmw scan tool or something similar, but now it shows up as USB serial port!
Any help much appreciated
:lmao::lmao::lmao:Right, I've scoured the web for help and i ended up finding a forum post with instructions that actually worked, so I got the scanner working! Yay! So I thought I'd post the link to the thread here for others in need............and then I realised the post was the first one in this thread, whoops. Thanks anyway NumbaOneNewb
You said that you got different screens from the Youtube video, that's not what I'm talking about. #326 doesn't have any specific screenshots but gives a general outline for what you need to do that you should be able to adapt to whatever screens you're getting.yes and I get different screens.
I'm stuck too exactly at this loop.Install BMW Scanner 1.4 [AN] installed but does not show up in my apps list
1.) Connect reader to USB [AN] I get this message: USB Device not recognized. See picture Step 1
2.) Device Manager -[AN] I see on device manager "unknown usb device (device descriptor request failed) See picture step 2
> 3.) Other Devices -[AN] This does not show on my machine see picture step 2 > 4.) BMW Scanner v14x [AN] This does not show on my machine see picture step 2
5.) Update Driver -[AN] see picture for step 6 > Pick from List
Universal Serial Bus Controller
Have Disk -> CDM v2.12.28 WHQL Certified -> ftdibus.inf [AN] I follow this see picture step 7
USB Serial Converter [AN] See pictures for steps 8,9,10. Seems to be the same as the youtube directions. See the picture for step 11 there is still a yellow triangle next to it. When I load PA soft it says BMW scanner adapter is not plugged see picture step 12. I do not see BMW scanner in the device manager or see ports either. When I try to update the USB serial convertor it just reverts back to this "unknown usb device (device descriptor request failed) See picture step 2 and becomes a circular loop.
I am really stuck here and don't know what I am doing wrong if anything. I have three cars to take care of and need this software. On reviewing if no one can identify what I am doing wrong maybe I should just buy an old XP machine. This get very time consuming and frustrating
Yeah, the only time I actually made it work was in this way, thanks btw, I shall install it againHey all - I know this is a long (18 pages) thread, but I'll just toss this out as a reminder. Before you go out buying a WinXP laptop so you can install and run PASoft, at least try out my virtual machine first. It's built on XP, and might save you a lot of hassle. Or not, but all you've got to lose is time, and with what's going on right now, we've all got some free time...