If you have ur printed order confirmation look for the production #. If its not there call the dude you bought it from. Then check the owners circle but its better to call BMW NA (800-831-1117) they have much more up to date tracking the site is a few days off. Hit option 3(cust service) then 1(BMW, as opposed to mini). The wait for me has always been less than 2 min so a lil slower than DSL and goin through all the steps to find what u want.