First of let me start off by saying that I love thse mirrors. However, I do not have full use of my mirrors. They do not go both up, down, left, right. In fact they only pivot from the up and down position???? Secondly, when I put the car in reverse the mirrors tilt as they are supposed to, but they do not go up. Hagus stated that I should have full use of my mirrors. Oh Yeah, my memory does not work eigther. I called hagus and they were helpful and they said they will call my body shop and resolve the problem by giving them proper instruction. Anyone have any advise or no what the problem is.