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i didn't want to revive a year-old thread regarding an identical issue. it would appear that my usual service advisor is no longer working at the dealership (difeo bmw in tenafly, nj btw) from where i purchased my car...which is very unfortunate because he always treated me with respect (most other advisors would quickly belittle my inquiries and comments for whatever reason...probably because i'm a relatively young customer).
i am going in to replace my brake pads (or diagnose why the brake pad sensor has activated -- a friend of mine who is an independent mechanic, a member here actually, agrees i have ~10k miles left). however, i worry that my warranty coverage will be denied for the following reasons:
1. my regular advisor is no longer listed on their website
http://www.bmwoftenafly.com/Department-Service.aspx
2. the current advisors were very difficult to work with (this was when i was completely stock)
3. my car was towed to a dealership near school a few months ago due to my engine overheating and they initially denied my warranty because of my 19" rims (which i only drove for <~500 miles). i eventually had them pay for it 100%, but it was a HUGE PITA that ultimately involved a letter written to Herb Chambers :banghead:
4. it's clearly not stock and i feel like many dealerships attempt to weasel their way into denying coverage for modded cars. justifiably so, but more knowledgeable advisors who, perhaps, have more authority to validate certain claims and know the intricacies of warranty coverage WILL overlook your mods.
5. i'm starting to think that my usual guy was fired (or promoted?) for being too generous. in any case, i would like to avoid the hassle of dealing with a stealership that may or may not be extra strict with vehicles modded to any extent.
i wouldn't necessarily call them "corrupt," but which dealerships near northern NJ have you visited recently with your modded e46 for repairs covered by warranty? and who was your advisor?
i was also planning to have my bmw business radio and window regulators replaced... typical issues (lcd; stuttering windows). i don't want to hear that the window regulators won't be replaced due to the tint film or something equally absurd :ben:
i am going in to replace my brake pads (or diagnose why the brake pad sensor has activated -- a friend of mine who is an independent mechanic, a member here actually, agrees i have ~10k miles left). however, i worry that my warranty coverage will be denied for the following reasons:
1. my regular advisor is no longer listed on their website
http://www.bmwoftenafly.com/Department-Service.aspx
2. the current advisors were very difficult to work with (this was when i was completely stock)
3. my car was towed to a dealership near school a few months ago due to my engine overheating and they initially denied my warranty because of my 19" rims (which i only drove for <~500 miles). i eventually had them pay for it 100%, but it was a HUGE PITA that ultimately involved a letter written to Herb Chambers :banghead:
4. it's clearly not stock and i feel like many dealerships attempt to weasel their way into denying coverage for modded cars. justifiably so, but more knowledgeable advisors who, perhaps, have more authority to validate certain claims and know the intricacies of warranty coverage WILL overlook your mods.
5. i'm starting to think that my usual guy was fired (or promoted?) for being too generous. in any case, i would like to avoid the hassle of dealing with a stealership that may or may not be extra strict with vehicles modded to any extent.
i wouldn't necessarily call them "corrupt," but which dealerships near northern NJ have you visited recently with your modded e46 for repairs covered by warranty? and who was your advisor?
i was also planning to have my bmw business radio and window regulators replaced... typical issues (lcd; stuttering windows). i don't want to hear that the window regulators won't be replaced due to the tint film or something equally absurd :ben:
